College Catalog Programs of Study 2012-2013
INFORMATION SYSTEMS TECHNOLOGY
IT Technical Support
Career Studies Certificate
WO
Purpose: This career studies certificate is designed for persons seeking employment in a technical support center and for those persons employed who desire to update their skills in the help desk field. This curriculum will prepare students for employment as help desk specialists/technicians, desktop support specialists and technical support specialists. Upon completion, graduates are prepared to study for the A+ Certification with Help Desk Specialization.
| One Year |
Credits |
|
||||
| 1st Semester | ||||||
| ITE | 115 | 3 | ||||
| ITN | 107 | 3 | ||||
| ITE | 182 | User Support/Help Desk Principles | 3 | |||
| Total | 6 | |||||
| Total credits for the IT Technical Support Career Studies Certificate=15 | ||||||
IT courses used for this program may not be more than 10 years old, unless approved by division dean.