College Catalog Programs of Study 2017-2018
INFORMATION SYSTEMS TECHNOLOGY
IT Technical Support
Career Studies Certificate
Offered through WO
CIP Code: 11.0101
Purpose: This career studies certificate is designed for persons seeking employment in a technical support center and for those persons employed who wish to update their skills in the help desk field. This curriculum will prepare students for employment as help desk specialists/technicians, desktop support specialists, and technical support specialists. Upon completion, graduates are prepared to study for the A+ Certification with Help Desk Specialization.
Credit for Prior Learning:Students in this program may be eligible for credit for prior learning. See an academic advisor or counselor for further information.
| One Year |
Credits |
|
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| 1st Semester | ||||||
| ITE | 180 | 3 | ||||
| ITN | 106 | 3 | ||||
| ITN | 107 | Personal Computer Hardware and Troubleshooting | 3 | |||
| Total | 6 | |||||
Total credits for the IT Technical Support Career Studies Certificate=15 |
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IT courses used for this program may not be more than 10 years old, unless approved by academic dean.